An Insurance Loss Assessor is a claims expert who represents you—the policyholder—in managing and negotiating insurance claims to secure the maximum settlement you are entitled to. Unlike loss adjusters, who work on behalf of insurers to assess claims in the company’s best interest, loss assessors work exclusively for you, safeguarding your rights and ensuring your claim is handled fairly.

With in-depth expertise in insurance policies, property restoration, and claims negotiation, a loss assessor ensures:

✔ Every detail of your claim is thoroughly documented.
✔ Your losses are accurately valued to prevent underpayment.
✔ You are protected from delays, rejections, or unfair settlements.

By having a professional advocate in your corner, you can be confident that your claim is managed efficiently, fairly, and with your best interests at heart.

A Loss Assessor acts as your dedicated advocate, handling every aspect of your claim to ensure a smooth, stress-free process and the best possible settlement.

✔ Comprehensive Damage Assessment – Conducts a thorough inspection to ensure all losses are properly documented and accounted for.

✔ Full Claims Management – Takes charge of the entire process, from completing paperwork to negotiating with insurers, so you don’t have to.

✔ Expert Negotiation – Engages directly with insurance company representatives, including loss adjusters, to fight for a fair and rightful settlement.

✔ Property Restoration Oversight – Manages reinstatement works to ensure your property is restored to its original condition efficiently and to the highest standard.

With a professional loss assessor by your side, you can be confident that your claim is handled strategically, effectively, and in your best interests.

While hiring a Loss Assessor isn’t compulsory, it is one of the wisest decisions you can make when handling an insurance claim. Without expert representation, you risk delays, underpayments, or even claim rejections due to complex policy terms and insurer tactics.

A Loss Assessor works solely for you—not the insurance company—ensuring your claim is managed correctly, negotiated fairly, and settled in your best interests. With a professional guiding the process, you maximise your compensation while avoiding the stress of dealing with insurers alone.

Our Loss Assessing service is completely free to policyholders—provided our vetted contractors carry out the reinstatement works. Unlike some assessors who only manage the claim, our experts oversee the entire process, from the initial assessment to final repairs, ensuring a seamless and stress-free experience at no additional cost to you.

What You Need to Know About Costs:
✔ Policy Excess – Any excess specified in your insurance policy still applies and must be covered by you.
✔ VAT for VAT-Registered Entities – If you’re a VAT-registered business or individual, you must pay the VAT on the settlement amount, but this can be reclaimed from HMRC on your next VAT return.

With our comprehensive claims management, you benefit from expert representation, maximum compensation, and top-quality reinstatement—all without hidden fees or unexpected costs.

We provide specialist claims management and reinstatement services for a wide range of property damage, ensuring you receive the full settlement you’re entitled to while minimising disruption to your home or business. Our expertise covers:

✔ Escape of Water – Burst or frozen pipes can lead to extensive structural and contents damage. We manage your claim, coordinate drying specialists, and oversee reinstatement works to restore your property efficiently.

✔ Fire Damage – Fires cause devastating structural loss and emotional distress. We handle your claim from start to finish, ensuring your property is fully restored to its pre-loss condition. If necessary, we can also arrange temporary accommodation.

✔ Flood Damage – Flooding can render a property uninhabitable for weeks or even months. We oversee the entire clean-up and repair process, ensuring all fixtures, fittings, and furnishings are properly assessed and reinstated. Temporary accommodation can also be arranged where required.

✔ Storm Damage – High winds, heavy rain, hail, and snow can cause anything from broken roof tiles to major structural damage. Our team manages storm-related claims swiftly, ensuring repairs are carried out efficiently.

✔ Impact Damage – Structural damage from vehicle collisions or falling objects can be extensive. We handle your insurance claim and, where applicable, ensure costs are recovered from the responsible party.

✔ Subsidence & Heave – Ground movement can severely impact a building’s structural integrity. Whether your property is sinking due to subsidence or rising due to heave, we ensure a thorough assessment, expert repairs, and a fair settlement.

If your property has suffered from water, fire, storm, impact, flood, or subsidence damage, we take full control of the claims process—negotiating with insurers, managing reinstatement works, and securing the settlement you deserve.

We’re ready to help immediately. The sooner you involve a Loss Assessor, the stronger your position in securing a fair and full settlement.

Don’t delay—contact us today, and let our experts take control of your claim, ensuring a smooth, stress-free, and successful resolution.

Navigating an insurance claim can be complex, but our structured, expert-led approach ensures a clear, efficient, and stress-free process from start to finish.

1. Get in Touch: Call us at 0203 875 8982 or complete our online form below. We’ll gather the necessary details about your claim and arrange for a Loss Assessor to visit your property at a convenient time.

2. Comprehensive Damage Assessment: Once you authorise us to handle your claim, our Loss Assessor conducts a detailed inspection, verifying the extent of the damage and compiling a comprehensive report to support your case.

3. Full Claims Management: We take full responsibility for all communications with your insurer, including attending on-site meetings with loss adjusters and specialists, ensuring your interests are fully represented.

4. Expert Negotiation with Insurers: Our team negotiates directly with your insurer, working to secure the best possible settlement and expedite the claims process on your behalf.

5. Settlement & Excess Payment: Once a settlement is reached, we review the agreed-upon repairs with you, collect any required policy excess, and schedule the reinstatement works.

6. Deployment of Vetted Contractors: We assign work to our trusted network of fully vetted contractors, ensuring all repairs meet the highest industry standards.

7. Project Management & Property Restoration: Your dedicated Loss Assessor oversees the entire repair process, ensuring work is completed on time, to specification, and to the highest quality.

8. Final Inspection & Client Sign-Off: Upon completion, we conduct a final walkthrough with you, ensuring every aspect of the restoration meets your expectations. Your feedback is invaluable, helping us continually refine our service.